Questions on our Pet Sitters and Dog Walkers, Frisco and Plano Texas.

FAQ

Q.  What is a Pet Sitting Service?

A. A Pet Sitting Service is a company that is hired to come to a person’s home to take care of their pets.

Q.  There are a lot of pet sitting services in the Frisco, Plano and Allen areas.  Why should I choose Bestest Buddies Luxury Pet Services?

A. Bestest Buddies offers luxury, professional and personalized pet sitting services to all of our clients.  Due to this, over 90% of our business is either repeat business or from client referrals.  Bestest Buddies also offers clients a personalized “PuppiEmail” or “KittiEmail” with pictures sent directly to you while you are at work or on vacation!  If you won’t have access to email while you are gone you can gladly call us at anytime to check in on your family friends.

Q.  I always used to put my dogs in kennels.  Why should I use a pet sitter instead?

A. The best part about using a pet sitter is the peace of mind that your pet(s) is at home where they are comfortable and safe.  Boarding your pet can cause a lot of stress for both you and your pet.  Also having your pets around other animals can lead to very serious illnesses or diseases regardless of how careful you are.  Bestest Buddies Pet Sitting Services will make sure your pet is receiving the exact same level of care as if you were at home.  Since we customize each pet sitting program to fit your needs, it enables us to be a cost effective option for your pet care needs.

Q.  What areas of Collin County Texas do you offer pet sitting services?

A. Bestest Buddies offers pet sitters in Frisco, Plano, McKinney and Allen Texas.  If your region is not listed above, just give us a call to discuss our extended coverage options.

Q.  How many visits a day will my pet require while I am gone?

A. This all depends.  Some pets are ok with 2 total visits per day, where other pets may need 3 or more visits per day.  Your pet sitter from Bestest Buddies will have an initial interview with each client to discuss each pet’s needs on a case by case basis.  Here are some pet sitting tips to keep in mind when working with your pet sitter.

Q.  I am looking for someone to just walk my dog every other day.  Does Bestest Buddies offer any kind of dog walking services in Frisco and Plano?

A. Yes, Bestest Buddies has many clients who trust us daily to walk their dogs while they are at work or out of town.  Bestest Buddies also offers pet taxi services, in home dog training, in-home overnight care and pet field trips.

Q.  What takes place at the initial interview?

A. Your Bestest Buddies Pet Sitter will ask you a bunch of questions to get to know you and your pet(s) needs.  The pet sitter will then work with you to come up with a personalized pet care plan that suits your pet’s needs.  We will then provide you with a full statement of work with all of our services, details and pricing.

Q.  How long will each pet sitting visit be?

A. Again this depends.  Bestest Buddies offers many options and packages that are personalized for your pet(s).  We work with you to determine how many and how long each visit should be.  Some visits may include long walks whereas other visits might just be a feeding with a bathroom break.  Our ability to offer you and your pet options is just one of the many reasons why our clients absolutely love us.

Q.  I have 2 dogs, 1 cat, 3 fish and a Hermit Crab.  Can Bestest Buddies Pet Sitting help me?

A. Yes.  Bestest Buddies specializes in taking care of almost any pets you may have.  We have clients who trust us to take care of their family pets on a daily, weekly and yearly basis.

Q.  Will you accommodate “last-minute” pet sitting reservations?

A. Sure will.  We even offer an “Emergency Happy Hour” visit to all of our clients.  Just give us a 4 hour notice.

Q.  There are tons of pet sitters in the Collin County.  Why should I choose Bestest Buddies?

A. Bestest Buddies offers luxury, professional and personalized pet sitting services to all of our clients.  Due to this, over 90% of our business is either repeat business or from client referrals.  Bestest Buddies also offers clients a personalized “PuppiEmail” or “KittiEmail” with pictures sent directly to you while you are at work or on vacation!  If you won’t have access to email while you are gone you can gladly call us at anytime to check in on your family friends.

Q.  Some of my pets take prescriptions.  Do your pet sitters administer medications?

A. Yes.  During the initial interview we will discuss your pets health history and any medical needs they may need.

Q.  What payment arrangements does Bestest Buddies accept?

A. For all first time clients, payment for pet services is due in full before the services are rendered.  Once a client of Bestest Buddies, we will accept payment after the services are rendered.  The biggest benefit of being a client of Bestest Buddies is the ability to have last second plans and have the peace of mind that your pet(s) will be in good hands.  Bestest Buddies accepts checks, money orders and/or cash for payment.

Q.  What do you do in case of an emergency?

A. During the initial interview, we will discuss any emergency pet procedures and policies that will be agreed upon by the client and Bestest Buddies.  We will always make sure we have your primary vet’s information on hand.  We also partner with a local vet and animal hospital so that we have a backup plan in place.  We will also discuss any emergency backup plans

Q.  How do I book a reservation?

A. You can call us at 972.832.3253 or submit an online pet sitting request.  We respond very quickly to all inquires during normal business hours and on weekends.  Feel free to contact us at anytime!!